To check your preferences, on the Safari menu, click Preferences, and then click General. If you are using Safari, the downloaded file is saved to the desktop unless you specified a different location in the Preferences dialog box of Safari.

Make sure that your computer meets the minimum system requirements.Quit any applications that are running, including all Office applications, Microsoft Messenger, and Office Notifications, because they might interfere with the installation.Print this page if you want to use it as a reference when you are offline.